Shipping

Once you have placed your order, you will receive a confirmation email. If you did not receive a confirmation email, please contact us directly – hello@doselabel.com.

All shipments are made from Poland via DHL courier. The cost depends on the choice of shipping method.

DHL

Standard 1-3 days – 15 PLN


Express Untill 12 PM the next day after shipping – 25 PLN

Standard 3-7 days – 14 EUR


Express Please send an email to hello@doselabel.com for info

All orders with a Russian address will be canceled.

Shipping inquiries

Before sending your inquiry, please check the status of your shipment via DHL using the shipment number sent to you. If in doubt, please contact us at hello@doselabel.com with your Name and Address.

Important informations

– Delivery address can’t be changed after an order has been sent.
– After receiving an information regarding a possible delivery attempt please try to contact the courier company and collect your parcel as soon as possible. After a 3 days period, the shipment will be returned to the sender.
– If the status of your DHL shipment is marked as ‘delivered’ but you have not received it yet, please contact DHL Customer Service directly and refer to your shipment number for identification purposes.
– Any goods which have been damaged during transit will be replaced when the defective product is returned to <dose>.

Canceling orders

Once an order is placed, it is not possible to change or cancel it